At Micronix Systems Limited, the Customer Care Division provides a single point of contact to our customers who experience technical problems with their products and services. Customers may login their request calls to us by phone, fax or email.

Micronix does not only say that it is solution oriented, but also has the expertise to sell and deploy solutions. Our committed investment towards the R&D and the growth of human resource leads us ahead of the local competition.

As a reflection of our Organization on the web, we have incorporated some tools on the Website to make sure that your ICT infrastructure is always up and running on a 24 X 7 basis! One of the tools is TAC (Technical Assistance Centre) which is a section where the user can post a comment and a response to the query is given in less than 24 Hours. TAC Level 2 is specifically meant for existing Micronix Customers as this tool gives them an opportunity for LIVE & ONLINE Question & Answer Sessions.

We have also incorporated a facility in our Warranty check section to allow our customers to see the Warranty Status of their products purchased from us.

TechNews is yet another section to keep our customers and website visitors alike updated with the latest technology news and information.



We operate Mondays to Fridays,  from 8.00 am to 5.30 pm, and up till 1.30 pm on Saturdays.
 

Name:		Mr. Albert Omollo
Division:		Customer Support
Mainline:		2865693 / 2865720/1 / 2861770 / 2863441
Fax:		2866416
Email:		support@micronix.co.tz